Admin FAQ
If you are unable to match 2 participants, it may be that they have not completed their profile. It is not possible to match users until their profiles are ...
Mon, 21 Mar, 2022 at 3:48 PM
I am afraid there is no way to re trigger the emails that are enabled to go out. However, if the user logs into the platform, there will be the notifica...
Tue, 3 Jan, 2023 at 4:14 PM
You can move users into other programmes one by one, or in bulk, similarly with deleting a users mentoring preferences. In the 'View all Participant...
Tue, 3 Jan, 2023 at 4:14 PM
When adding your images into the automated emails, they can be a maximum size of 10mgb, with dimensions of 640x300 pixels in order to fit correctly without ...
Fri, 13 Jan, 2023 at 9:30 AM
If you are amending, removing or adding custom registration questions AFTER your users have joined the platform - - Adding a new question - if you add a...
Fri, 13 Jan, 2023 at 11:07 AM
When in the admin panel - within the 'Configuration and Settings' page you have the option of enabling the Organisation Approval. If 'YES'...
Wed, 15 Feb, 2023 at 1:49 PM